Privacy Policy

This Privacy Policy describes how Duty Recovery Partners ("Duty Recovery Partners," "we," "us," or "our") collects, uses, and shares information when you visit www.dutyrecoverypartners.com (the "Site"), complete our eligibility review form, or submit information to us through a LinkedIn Lead Gen Form or other channel (collectively, the "Services").

Duty Recovery Partners is a referral service. We are not a law firm and do not provide legal advice. We connect U.S. importers who may be eligible for IEEPA tariff refunds with independent customs attorneys who evaluate and pursue refund claims on a contingency basis. This Privacy Policy does not govern the separate relationship between you and any attorney to whom we refer you.

1. Information we collect

1.1 Information you provide directly

When you complete our eligibility review form or a LinkedIn Lead Gen Form, you may provide:

• First name and last name
• Work email address
• Company name
• Job title
• Estimated U.S. import duties paid in 2024-2025
• Country of origin information for affected imports
• Role as importer of record
• Access to CBP Form 7501 summaries (confirmation only - we do not collect the forms themselves through the Site)
• Any additional details you choose to share in free-text fields

1.2 Information collected automatically

When you visit the Site, we and our service providers may automatically collect:

• IP address, browser type, operating system, and device information
• Referring URL, pages viewed, and time spent on the Site
• UTM parameters and campaign attribution data
• Cookies and similar tracking technologies (see Section 4)

1.3 Information from third parties

If you submit a LinkedIn Lead Gen Form, LinkedIn provides the profile information you authorize (name, email, company, title) to us directly. We may also receive information from customs brokers, 3PLs, or other partners who refer you to our Services.

2. How we use information

We use the information we collect to:

• Evaluate your eligibility for an IEEPA tariff refund review
• Route qualified leads to our partner customs attorneys for evaluation and potential engagement
• Communicate with you about your eligibility review, including follow-up email and next steps
• Measure and improve the performance of our advertising and Site
• Comply with legal obligations and enforce our Terms of Service
• Prevent fraud, spam, and abuse of the Services

3. How we share information

We share your information only as described below. We do not sell your personal information.

3.1 Partner customs attorneys

If your submission meets the eligibility criteria (including the $100,000+ duties-paid threshold), we share your submitted information with one or more independent customs attorneys who may contact you to discuss representation. Once an attorney contacts you, your communications with that attorney are governed by the attorney's own privacy practices and any attorney-client privilege that may attach.

3.2 Service providers

We share information with vendors who operate the Services on our behalf, including:

• Formspree - form submission processing
• Google Workspace - email hosting (info@dutyrecoverypartners.com)
• Cloudflare - Site hosting, CDN, and DDoS protection
• LinkedIn - Lead Gen Forms, advertising, and the LinkedIn Insight Tag for conversion measurement
• Email delivery and marketing automation providers - follow-up sequences and nurture

These providers are contractually bound to use the information only as needed to provide services to us.

3.3 Legal and safety

We may disclose information if we believe in good faith that disclosure is required by law, subpoena, court order, or other legal process, or is necessary to protect the rights, property, or safety of Duty Recovery Partners, our users, or others.

3.4 Business transfers

If Duty Recovery Partners is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and tracking technologies

We use cookies, pixels, and similar technologies to operate the Site and measure advertising performance. These include:

• LinkedIn Insight Tag - measures conversions and builds audiences for LinkedIn advertising
• Attribution cookies - capture UTM parameters from inbound ad clicks
• Functional cookies - remember form progress within a session

You can control cookies through your browser settings. Disabling cookies may affect Site functionality. To opt out of LinkedIn advertising personalization, visit LinkedIn's opt-out page.

5. Data retention

We retain submitted information for as long as necessary to (a) complete the eligibility review and referral process, (b) support ongoing communications with you and any partner attorney to whom you are referred, and (c) comply with legal, tax, and recordkeeping obligations. If you have not engaged a partner attorney within 24 months of your last interaction with us, we will delete or de-identify your submission unless a legal hold applies.

6. Security

We use administrative, technical, and physical safeguards designed to protect the information we collect, including TLS encryption in transit and access controls on stored data. No system is perfectly secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.

7. Your choices and rights

7.1 Access, correction, and deletion

You may request that we access, correct, or delete the personal information we hold about you by emailing info@dutyrecoverypartners.com. We will respond within 30 days. Note that information already shared with a partner attorney is controlled by that attorney and subject to their retention policies.

7.2 Marketing opt-out

You can unsubscribe from marketing emails at any time using the unsubscribe link in any email we send, or by emailing us at info@dutyrecoverypartners.com. Transactional emails related to your eligibility review may continue.

7.3 California residents

If you are a California resident, the California Consumer Privacy Act ("CCPA") grants you rights to (a) know the categories and specific pieces of personal information we collect, (b) request deletion of personal information, (c) request correction of inaccurate information, and (d) opt out of any "sale" or "sharing" of personal information. We do not sell personal information. To exercise your rights, email info@dutyrecoverypartners.com. We will not discriminate against you for exercising these rights.

7.4 Other U.S. state residents

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights. Contact us at info@dutyrecoverypartners.com to exercise them.

8. Children's privacy

The Services are intended for business use by adults. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, contact us and we will delete it.

9. International users

The Services are operated from the United States and intended for U.S. importers. If you access the Services from outside the United States, your information will be transferred to and processed in the United States, which may have data protection laws different from those in your country.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be announced on the Site or by email to active contacts.

11. Contact us

Questions about this Privacy Policy or our privacy practices:

• Duty Recovery Partners
• Email: info@dutyrecoverypartners.com
• Web: www.dutyrecoverypartners.com

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Disclaimer: Duty Recovery Partners is a referral service and is not a law firm. Nothing on this Site constitutes legal advice. Engagement of a partner customs attorney is subject to a separate written retainer between you and that attorney.